Practical information

What is a clap?

Nothing could be simpler: a piece of gold-plated metal jewellery that may be enamelled or sometimes decorated with stones that are not precious at all.

Underneath: a clip like on our mothers' earrings and a small felt disc so as not to damage your clothes.

For the rest, just remember the one rule: there are none.

How to wear a clap?

The claps are worn singly, in pairs or as a set.

They are clipped onto accessories (hats, shoes, bags, etc.), clothing (shirt collars, trouser belts, coat buttonholes), jewellery (necklaces, earrings, etc.) or living beings (boyfriends, best friends or beloved pets).

Only one thing to remember: get out of the way!

How are our claps made?

- In gold or silver zamac metal, sometimes enamelled or with rhinestones.

- Zamac is a light and resistant metal that does not oxidize, very common for making perfume covers.

- Its solid clip on the back allows you to clip it on everything, EVERYTHING (even on doggies)!

- The clip is nickel free.

Our CLAPs are designed in France and manufactured in China, which allows us to keep our prices under control and to offer you more models and more choices regularly to spice up your outdated clothes and accessories: that's the principle of upCLAPing!

We also do exclusive collaborations with French brands who want Made in France or Made in Europe, we adapt!

If you have any questions, we would be happy to answer them at hello@clap-paris.com.

My order

When will I receive my order?

First of all, congratulations on your purchase, and thank you! Welcome to the world of clappers!

If you live in France, you should receive your order within 2 to 4 working days.

If you live in Europe, it takes 4 to 7 working days. And if you are lucky enough to live elsewhere, it takes between 7 and 15 days. This depends partly on the customs clearance.

Please note that orders are not prepared or shipped on weekends and holidays.

I made a mistake in the address, what should I do?

Please always check that the address given is valid and complete (surname, building code, floor...).

Also, if you are mistaken, please contact us at hello@clap-paris.com as soon as possible.

And then, if the shipment has already been made, we will have to wait for your package to be returned to us before we can send it back to you at the correct address.

The coveted product is sold out! Will it be renewed soon?

Most of the creations are regularly renewed.

Do not hesitate to send us a message to hello@clap-paris.com for more information, so we will answer you with pleasure! 

Info & delivery

How is the order packaged?

If your order contains only one CLAP, it will be delivered in an individual bag on a pretty card with a logo. If you have special requests, such as a desire for a gift box for one of your CLAPs, you can select a pretty box in pops and acid colours at the bottom of this page or when validating your order.

What if I want a gift package?

All our claps are delivered on a small CLAP card which is packed in a transparent smoked grey plastic pouch.

The claps from the I'm a PLAYER boxes come in sets of 3 in a bell box labelled CLAP. 

Would you like to make a gift? You can add to your order a pretty box with pops and acid colours which can contain one or two claps of your choice. You will make people happy!

How much are the delivery costs?

France: 3€ (free for purchases over 50€)

World: €9

Feedback & exchanges

How do I exchange or get my money back?

The possibility of exchange and refund is possible within 14 days from the receipt of your order. 

Send us a message to hello@clap-paris.com with your order number and the reason for your exchange.

Then, please attach a photo to your email if an item arrived damaged.

Professionals

Resellers

Do you have a shop and would you like to talk to us about displaying our claps in your shop?

YES YES YES !

Please send an email to commercial@clap-paris.com with some information about your shop and we'll be happy to talk with you!

Press & collaborations

Want to make a collab?

YES YES YES ! 

Send us an email to hello@clap-paris.com

 

Do you have a press request?

Oh yeah !

Please send an email to hello@clap-paris.com

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