FAQ

What is CLAP?

Nothing could be simpler: a golden metal jewel that can be enamelled or sometimes decorated with stones that are not precious at all. Underneath: a clip like on our mothers' earrings and a small felt disc so as not to damage your clothes. For the rest, just remember the only rule: there is none.

 

How to wear our CLAPs? 

CLAPS can be worn individually, in pairs or as a set. They can be clipped onto accessories (hats, shoes, bags, etc.), clothing (shirt collars, trouser belts, coat buttonholes), jewellery (necklaces, earrings, etc.) or living creatures (boyfriends, best friends or beloved pets). Only one instruction: splash yourself!

 

How are they made?

- In gold or silver zamac metal, sometimes enamelled or with rhinestones.

- Zamac is a light and resistant metal that does not oxidize, very common for making perfume covers.

- Its solid clip on the back allows you to clip it on everything, EVERYTHING (even on doggies)!

- The clip is nickel free.

Our CLAPs are designed in France and ethically made in China, which allows us to keep our prices low, very low to offer you more models and more choices regularly to spice up your clothes and outdated accessories: that's the principle of upCLAPing!

We also do exclusive collaborations with French brands who want Made in France or Made in Europe, we adapt!

If you have any questions, we would be happy to answer them at hello@clap-paris.com.

 

How are they delivered?

If your order contains only one CLAP, it will be delivered in an individual bag on a pretty card with a logo. If you have special requests, such as a desire for a gift box for one of your CLAPs, you can select a pretty box in pops and acid colours at the bottom of this page or when validating your order.

 

What about the gift package?

All our claps are delivered on a small CLAP card which is packed in a transparent smoked grey plastic bag. The claps of the JE ME FAIS PLAIZ boxes arrive by 3 in a CLAP-logoed cloche box. 

You want to make a gift? You can add to your order a pretty box with pops and acid colors which can contain one or two claps of your choice. You will make people happy!

 

I just placed an order, when will I receive it?

First of all, congratulations on your purchase, and thank you! Welcome to the world of clappers! If you live in France, you should receive your order within 2 to 4 working days.

If you live in Europe, it takes 4 to 7 working days. And if you are lucky enough to live elsewhere, it takes between 7 and 15 days. This depends partly on the customs clearance.

Please note that orders are not prepared or shipped on weekends and holidays.

 

Is it possible to make an exchange / return?

The possibility of exchange and refund is possible within 14 days from the receipt of your order. 

Send us a message to hello@clap-paris.com with your order number and the reason for your exchange.

Then, please attach a photo to your email if an item arrived damaged.

 

How much are the delivery costs?

France: 3€ for a pair purchased and more.

Europe: 9€ for one pair purchased and more.

Rest of the world: 9€ for a pair purchased and more.

 

I made a mistake in the address! What should I do?

Please always check that the address given is valid and complete (surname, building code, floor...).

Also, if you are mistaken, please contact us at hello@clap-paris.com as soon as possible.

And then, if the shipment has already been made, we will have to wait for your package to be returned to us before we can send it back to you at the correct address.

 

The coveted product is sold out! Will it be renewed soon?

Most of the creations are regularly renewed.

Do not hesitate to send us a message to hello@clap-paris.com for more information, so we will answer you with pleasure! 

 

Do you take interns?

Do not hesitate to send us a message tohello@clap-paris.com

 

I have a shop, I would like to resell CLAP PARIS creations !

YES YES YES ! Please send an email tohello@clap-paris.com with some information about your shop to discuss it!

 

Proposal of collaborations ?

YES YES YES ! 

Send us an email tohello@clap-paris.com

 

Press request?

Oh yeah !

Please send an email to hello@clap-paris.com

 

FAQ - Another question?

Write to us at hello@clap-paris.com and we will answer you with joy! Who is it? Joie ! Mouhaha